Posts Tagged ‘case studies’

  Finding out what they really want There is one sure fire way of finding out what your customers are looking for – ask them. They can tell you if your products/services are providing what they’re looking for, whether your customer service is hitting the mark and how they would prefer to interact with you (email, social media, telephone etc.) So what’s the most effective way of conducting your research? Here are a few ideas you could try. 1. Ask them directly Talking to your customers – scary thought but quite effective. Whether it’s face to face, on the phone or using social media ask ...

  Website copywriting is just one of the services I offer my clients. Creating copy that is effective is essential if you want your website visitor to become a paying customer. Generating copy that is interesting, relevant and that sells isn’t as easy as it sounds and there are a number of factors that you must consider when creating your website copy. In fact, these factors are equally relevant when writing copy for all your marketing materials such as brochures, case studies, newsletters, emails etc. Even though you are writing about your products and services, it is your reader who must be at the forefront ...

  In any business relationship, trust is probably the most important factor. After all, if someone doesn’t trust you they’re not going to buy from you. So, when you’re creating your marketing materials, your copy has to convince your readers that you are trustworthy. Before I go on to explain how this can be achieved, I want to look at how you can build trust through blogging. The posts on your blog are very personal to you so your reader instantly connects with you because they feel they know you through your words. This is the exact type of connection your sales writing has to replicate.  The problem is ...

  The humble case study can be like the AK47 of your marketing armoury. What better way to boost your company’s profile while showing your customers a real life example of exactly what your products can do for them. The most powerful case studies are those that combine an interview with your customer. using quotes from them and their personal insight will add weight and authority. But interviews shouldn’t just be reserved for case studies, copywriter I use them in projects such as newsletters, press releases, internal communications and news items. Often you will find the interview will provide a framework from which the rest ...